Terms & Conditions
At Handover App Ltd, we are committed to protecting the privacy and personal information of our users. This Privacy Policy explains how we collect, use, and disclose information when you use our services through our website (www.handoverapp.co.uk) or our mobile application (the "App"). By using our services, you agree to the terms and conditions of this Privacy Policy.
Information We Collect We may collect various types of information from you when you use our services, including:
Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and other similar information.
Payment Information: If you make a purchase through our services, we may collect your payment card details, billing address, and other relevant information to process your payment.
Usage Information: We may collect information about how you use our services, such as your IP address, device type, browser type, operating system, and other usage details.
Cookies and Tracking Technologies: We may use cookies and other tracking technologies to collect information about your browsing activities, preferences, and other interactions with our services.
How We Use Your Information We use the information we collect from you for various purposes, including:
To provide and improve our services, including customizing your experience with our App, processing your payments, and responding to your inquiries.
To communicate with you about our services, including sending you updates, promotions, and other information related to our products and services.
To conduct research and analytics to better understand our users and improve our services.
To protect the security and integrity of our services and prevent fraud, unauthorized access, and other illegal activities.
To comply with legal requirements and enforce our terms of service and other policies.
Information Sharing We may share your information with third parties in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in providing and improving our services, such as payment processors, customer support providers, and analytics providers.
Business Transfers: If Handover App Ltd undergoes a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.
Legal Requirements: We may disclose your information as required by law, court order, or government regulation, or to protect our legal rights, property, or safety, and the rights, property, and safety of our users or others.
Aggregated or Anonymous Information: We may share aggregated or anonymous information that does not personally identify you for research, marketing, advertising, or other purposes.
Your Choices You have certain choices and control over the information you provide to us:
Account Information: You can update or delete your account information by logging into your account settings or contacting us at the email address provided below.
Communication Preferences: You can choose to opt out of receiving promotional emails from us by following the instructions in the emails or by contacting us at the email address provided below.
Cookies: You can manage your cookie preferences through your browser settings or through our App settings.
Security We take appropriate measures to protect the security and confidentiality of your information, but please note that no security measures are perfect and we cannot guarantee the absolute security of your information.
International Transfer Your information may be transferred to and processed in countries outside of your residence, including countries that may have different data protection laws than your country of residence. By using our services, you consent to the transfer of your information to these countries.
Children's Privacy Our services are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children under 16
Legal Basis for Processing Under the GDPR, we are required to have a legal basis for processing your personal information. We process your personal information based on the following legal bases:
Contractual Necessity: We may process your personal information to fulfill our contractual obligations to you, such as providing the services you requested and processing payments.
Legitimate Interests: We may process your personal information based on our legitimate interests, such as improving our services, conducting research and analytics, and protecting our legal rights.
Consent: We may seek your consent to process certain types of personal information, such as for marketing purposes. You have the right to withdraw your consent at any time.
Data Subject Rights As a data subject under the GDPR, you have certain rights in relation to your personal information. These rights include:
Right to Access: You have the right to request access to the personal information we hold about you and receive a copy of that information.
Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal information we hold about you.
Right to Erasure: You have the right to request the deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to Restriction of Processing: You have the right to request the restriction of processing of your personal information in certain circumstances, such as when you contest the accuracy of the information.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another data controller.
Right to Object: You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
Right to Withdraw Consent: If we rely on your consent as a legal basis for processing your personal information, you have the right to withdraw your consent at any time.
Data Retention We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your rights under the GDPR, please contact us at the following email address: info@handoverapp.co.uk.
Changes to the Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication methods. Your continued use of our services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
This Privacy Policy was last updated on [Insert date].