Building a new property is a daunting task filled with complexities and challenges. Among the plethora of things to consider, one of the most important aspects property developers in the UK need to focus on is early detection of defects. Unidentified or neglected defects can lead to future complications related to not only repair and maintenance costs but also a potential decrease in property value, along with possibly tarnishing your reputation as a builder.

This article aims to outline strategies and measures to facilitate early identification of defects in new build properties. Taking the necessary steps to spot and rectify these problems as soon as possible will help to ensure the long-term longevity of the property and satisfaction of the eventual homeowners.

Conduct thorough regular inspections

Start with regular and thorough inspections throughout the entire construction process. This is not limited to the final stages of construction but should be conducted at every major milestone. Check the structure, the fittings, the installations, and finishes. It's better to catch potential problems early when they are cheaper to fix than after the work has moved on to further stages.

Use a checklist

Develop a comprehensive checklist through a Risk-Based Inspection (RBI) or Quality Control-Quality Assurance (QC-QA) approach to help identify issues with the construction early. This list should cover all the potential areas for defects such as the foundation, structure, roof, walls, windows, doors, plumbing, electrical, HVAC system, and finishes. Having systematic checks will make the inspection process more manageable and effective at detecting problems.

Engage third-party surveyors

Engaging a reputable third-party surveyor can be highly beneficial. These specialists bring an independent view and can help identify defects or potential problems you may have missed. Surveyors could offer snagging services aimed at spotting defects before the new owners move in. They will review the property and produce a snagging report detailing all the identified defects.

Facilitate training for staff

Invest in training for your staff. Ensure that they are well-versed in best practices and up to speed with the latest industry standards for building new properties. Also, make sure they completely understand the serious implications of missing a defect and can accurately detect them.

Implement technology

Incorporate technology into your defect detection strategy. For example, drones can be used to access high and hard-to-reach places to inspect for defects. Infrared thermography can be utilised to detect heat losses, leaks, and electrical problems. Using Building Information Modelling (BIM) can also help catch design inconsistencies and potential defects before the construction phase.

Handover App is specifically designed for snagging and delivering new build homes. This useful software makes it easier to input, track, and resolve defects using a simple, intuitive interface. Through amalgamation of these technologies, developers can significantly optimise their defect detection process. Leveraging these tools not only enhances the accuracy and efficiency of defect detection but

Vigilant supervision

Maintaining a vigilant and hands-on approach can make a world of difference. Supervisors should consistently be on-site, ensuring quality workmanship and checking that construction practices align with the design documents and codes of practice.

Encourage a proactive culture

Lastly, promote a culture that motivates workers to proactively identify and report defects. This proactive culture can be fostered by implementing a seamless reporting system and encouraging open communication. The use of incentives for reporting issues or conducting regular 'defect-spotting' practices could also be part of promoting this culture.

The early identification of defects in new build properties allows property developers to rectify issues promptly, which reduces long-term costs and enhances the reputation of the development. It also leads to the delivery of high-quality homes that owners can be confident in. Detecting and addressing issues as early as possible is not just a good business practice, but also a commitment to quality, safety and customer satisfaction.